Shipping Policy | 送貨政策
Thank you for visiting and shopping at IBIKI®. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Orders are usually delivered within 7 - 14 days after shipment. Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
IBIKI® is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
IBIKI® is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside Hong Kong.
感謝您訪問 IBIKI® 併購物。以下是構成我們的運輸政策的條款和條件。
所有訂單將在 2 - 3 個工作日內處理完畢。訂單不在周末或假日發貨或交付。
訂單通常在發貨後 7 - 14 天內交貨。偶爾會發生交貨延遲。